I couldn’t contain my excitement when Goodsmile Company announced a release date for their Love is War Miku. Love is War is my first and favorite Miku song, so I was really happy to be able to order this awesome looking (and wallet breaking) figure. In the past month, Goodsmile has gone from being one of my favorite companies to a possible candidate for boycott. (Yeah right. I’ll still buy plenty of nendos.)
I decided to put in an order for the DX version of the figure, which comes with an enormous speaker base, and a lot more cost.
I had a couple issues with my payment, and learned first hand that their customer service leaves something to be desired. I had a slight miscalculation of my personal funds, so I had to scrape together money real quick (my fault, not theirs). However, their instructions were nearly inscrutable, and in this case impossible to actually follow. I was directed to click buttons on a page that didn’t exist, which puzzled me to no end. However, they do answer e-mails pretty promptly, so after back-and-forth conversation in e-mail, I got my payment cleared up.
Now to wait for it to ship!
I received the e-mail that this shipped, along with e-mails from other companies for other figures I’d ordered. It’s always exciting to expect something in the mail.
I received my Taiga nendo just before Naka-kon. I received my Append Miku nendo in the week after Naka-kon. They used the same form of shipping, I thought, so Love is War DX Miku should arrive any time now….
ANY TIME.
This past week (February 19-25), I mapped out when I’d received the e-mail saying Miku had shipped and when I thought I could reasonably expect to receive her. For the cost, I had better receive something! Then I received an e-mail that suggested through some weird error that a number of figures had simply sat at a post office for the past couple weeks, traveling exactly nowhere. Supposedly they are shipping now. This e-mail also looked to have been run through a translator and just copied-and-pasted to recipients, so I had to read it twice for it to make sense.
This on top of many shipment delays for the Cheerful Japan nendoroids is definitely not making Goodsmile Company look good. I seriously doubt I will order from their webstore again after all this.
That figure had better arrive this week.
(Yes, I did forget to post a vocaloid video last week. My apologies.)
- image courtesy of Mikatan’s blog